Services
We've Got You Covered
Whether you're just unboxing your first printer or you're dealing with a tricky repair, we're here to help. We're not just selling you stuff and wishing you luck—we're your local 3D printing support team. Here's how we can help you succeed.
Getting Started Right
Printer Setup - $75
Just got a new printer? We'll get you printing in no time. We'll unbox it with you, get everything assembled and calibrated, show you how to load filament, and walk you through your first successful print. No fumbling through confusing manuals—just hands-on help from folks who've set up hundreds of these machines.
Perfect for: Anyone who wants to skip the setup headaches and start printing same-day.
3D Printing Boot Camp - $250
This is where it all clicks. We'll set up your printer together, teach you the basics of CAD software so you can design your own parts, show you where to find thousands of free models online, and walk you through essential maintenance that keeps your printer running smooth. By the end, you'll have the confidence to tackle real projects.
What you'll learn:
- Complete printer setup and calibration
- Basic CAD design fundamentals
- Where to find and download models
- Essential maintenance and troubleshooting
- Material selection for different projects
Perfect for: New makers who want to really understand their machine and start creating.
Want to go deeper? Check out our hands-on classes where you can learn alongside other makers in our community.
Repair & Maintenance
Bench Fee (Diagnostics & Repair) - $75
Something's not printing right? Our bench fee covers a full diagnostic and most basic fixes. We'll figure out what's wrong, get it sorted, and explain what happened so you can avoid it next time. If we find something that needs more extensive work or replacement parts, we'll give you a detailed quote before doing anything.
What's included: Complete diagnostic, basic troubleshooting and repairs, cleaning and calibration.
How it works: You get a clear quote for any additional work before we start. No surprise bills.
Authorized Service Provider
We're proud to be authorized service providers for Bambu Lab, Flashforge, Snapmaker, and Ideaformer—but honestly, we work on all brands. If it prints plastic (or resin), we can fix it.
Warranty work: For warranty repairs, parts are covered by the manufacturer but labor isn't—unless you're part of our Ecovate Care program (see below). We handle all the warranty paperwork and manufacturer communication for you.
CAD & Prototyping Services
Custom Design & Prototyping
Need something designed but don't have the CAD skills (or time) to do it yourself? We can help. From simple brackets to complex functional prototypes, we'll work with you to bring your ideas to life. Every project is different, so we quote each one individually based on complexity.
Get a quote: Email us at tech@ecovate3d.com with your project details and we'll get back to you quickly.
What we can do: Custom part design, functional prototypes, modification of existing models, print optimization for specific materials.
Ecovate Care Program - $150/year
Keep your printer running like new. Our annual care program is like having a personal 3D printing mechanic on call. Here's what you get:
- One annual tune-up: Full cleaning, calibration, and preventive maintenance
- Priority diagnostics: Bring it in anytime and we'll check it out—no bench fee
- Warranty labor coverage: If you need warranty work, labor is covered (parts still covered by manufacturer)
- 20% off all additional labor: Any non-warranty work gets an automatic discount
Multiple printers? Add additional printers to your plan for just $100 each per year.
Why it's worth it: One major repair or a couple tune-ups will cost more than the annual plan. Plus, regular maintenance means fewer breakdowns and better prints. It's how the pros keep their print farms running.
Ready to sign up? Ask about Ecovate Care at checkout or email tech@ecovate3d.com.
Questions About Our Services?
We're here to help. Stop by the shop at 6701 Glenwood Ave #104, Raleigh, give us a call, or shoot us an email at tech@ecovate3d.com. We love talking 3D printing.